FAQ
Orders & Shipping
Where do you ship?
We currently ship within the United States. We hope to expand to additional regions in the future.- How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping usually arrives within 3–5 business days after processing. - How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package.
Returns
Do you accept returns?
If you are not satisfied with your order, you may request a return within 14 days of delivery.- What items are eligible for return?
Products must be unused and returned in their original packaging. - How do I start a return?
Please contact us at hello@eorinskincare.com with your order number and we will assist you with the return process.
Product Questions
Is Eorin Skin suitable for sensitive skin?
Our formulas are designed with barrier-supporting ingredients to help nourish and calm sensitive skin. However, we always recommend patch testing before use.- How often should I use the Daily Barrier Reset Cream?
The cream can be used daily as the final step in your skincare routine, both morning and evening. - What makes the Eorin ritual different?
Eorin Skin focuses on creating a simple skincare ritual. The tray, sculpt tool, and cream were designed to work together, encouraging a moment of calm while supporting the skin barrier.